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FAQ

1.Lub sijhawm ua haujlwm nruab nrab yuav ntev npaum li cas?
Kwv yees li 1-3 hnub ua haujlwm rau cov qauv; 10-30 hnub rau cov khoom loj.
Kev ceeb toom tus phooj ywg: lub sij hawm txhuas yuav siv tau tsuas yog thaum peb tau txais koj qhov tso nyiaj thiab koj qhov kev pom zoo zaum kawg rau koj cov khoom. Thov tshuaj xyuas koj cov nyiaj them thiab cov kev xav tau nrog peb kev muag khoom yog tias peb lub sijhawm ua haujlwm tsis raug rau koj li. Peb yuav sim peb qhov zoo tshaj plaws kom haum raws li koj xav tau hauv txhua kis.

2. Puas yog kev nyab xeeb thiab kev ruaj ntseg ntawm cov khoom xa tuaj raws li lav?
Yog lawm. Peb sim peb qhov zoo tshaj plaws los lav kev nyab xeeb thiab nyab xeeb kev thauj mus los los ntawm kev siv cov khoom lag luam zoo tuaj txawv teb chaws, ua cov kev kuaj xyuas zoo, thiab siv cov tuam txhab xa khoom uas ntseeg siab. Tab sis qee qhov kev puas tsuaj tseem tuaj yeem tshwm sim hauv kev thauj mus los. Yog tias nws yog vim muaj teeb meem hauv peb QC system, 1: 1 hloov pauv yuav muab.
Kev ceeb toom tus phooj ywg: rau koj qhov zoo, thov xyuas cov xwm txheej ntawm cov thawv, thiab qhib cov khoom tsis raug rau kev tshuaj xyuas thaum koj tau txais peb pob vim tias tsuas yog nyob rau hauv txoj kev ntawd tuaj yeem ua rau muaj kev puas tsuaj los ntawm cov tuam txhab xa khoom xa tuaj.

3. Koj lub sijhawm ua haujlwm yog dab tsi?
Peb cov sijhawm ua haujlwm yog 1 teev sawv ntxov txog 3 teev tsaus ntuj GMT Monday txog Friday, thiab 1 teev sawv ntxov txog 9 teev sawv ntxov GMT hnub Saturday.